Privacy Policy | Frontier Financial Group, Inc.

Frontier Financial Group, Inc. ("Frontier Financial Group," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at thefrontierfinancialgroup.com or interact with our services.

By using our website or submitting any information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers

Full name, email address, and business contact information
Business name, address, and industry
Funding amount requested and product interest
Any additional information you voluntarily provide in contact or application forms

Technical Information

IP address, browser type, and device information
Pages visited, time on site, and referring URL
Cookies and similar tracking technologies (see Section 7)

Communications

Records of correspondence via email or web forms
SMS/text message opt-in status and consent records

2. How We Use Your Information

We use the personal information we collect to:

Respond to your funding inquiries and process applications
Provide and improve our financial products and services
Send you information about products and services you have requested
Communicate with you via email or SMS if you have provided express consent
Comply with legal obligations and regulatory requirements
Analyze and improve the functionality of our website
Protect against fraud and unauthorized activity

3. SMS / Text Message Communications

If you provide your consent on our contact form, Frontier Financial Group, Inc. may send you recurring marketing and promotional SMS/MMS messages using an automated telephone dialing system (ATDS). These messages may include updates about our financial products, offers, and services.

Message frequency varies; you may receive up to 4 messages per month.

Message and data rates may apply, depending on your mobile carrier and plan.

To opt out: Reply STOP to any SMS message from us at any time. You will receive a confirmation and will no longer receive SMS messages from Frontier Financial Group, Inc.

For assistance: Reply HELP to any SMS message or email us at gary@thefrontierfinancialgroup.com.

Consent is NOT a condition of purchase. You are not required to consent to SMS communications to apply for or receive any funding product from Frontier Financial Group, Inc.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

Frontier Financial Group, Inc. does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Trusted third parties who assist us with website operations, data analytics, or technology services, subject to confidentiality obligations
Legal Compliance: When required by law, regulation, court order, or to protect our legal rights
Business Transfers: In connection with a merger, acquisition, or sale of all or substantially all of our assets
With Your Consent: For any other purpose with your explicit consent

We do not share your personal information with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. We encourage you to take appropriate steps to protect your personal information online.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small files stored on your device. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will promptly delete it.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete personal information we hold about you
Opt out of marketing communications at any time
Request information about how your data is used and shared
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at gary@thefrontierfinancialgroup.com.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. Frontier Financial Group, Inc. does not sell personal information. For more information or to exercise your CCPA rights, contact us at the email above.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Frontier Financial Group, Inc.
5614 Connecticut Ave NW
Washington, DC 20015
Email: gary@thefrontierfinancialgroup.com